Legal
Last updated: January 2026
SD Clinic collects information you provide directly to us when you complete our online health assessment forms, schedule a consultation, contact us by phone, email, or contact form, or request information about our services.
As a medical provider, we are committed to protecting your protected health information in accordance with HIPAA. Your medical information is stored securely and is accessed only by authorized healthcare providers involved in your care.
We implement technical and organizational safeguards to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction, including encryption for data in transit and secure storage systems.
If you opt in to SMS communications, you agree to receive appointment reminders, health updates, and related messages. Message and data rates may apply. You can opt out at any time by replying STOP to any message.
Questions about this policy or your information? Reach us at:
Address: 353 E Park Ave 102, El Cajon, CA 92020
Phone: (619) 914-4222
Email: info@sd-clinic.co
Last updated: January 2026
SD Clinic provides medical weight loss, longevity, and men's health treatment services under the supervision of licensed physicians. Our services are intended for adult members who meet the medical criteria for treatment.
While we strive to provide effective treatments, individual results vary. We make no guarantee of specific outcomes, as effectiveness depends on many factors including adherence to a treatment plan and individual health conditions.
To the fullest extent permitted by law, SD Clinic shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.
We may modify these terms at any time. Changes take effect immediately upon posting to our website. Continued use of our services constitutes acceptance of the modified terms.
Last updated: January 2026
If a licensed provider reviews your intake and determines that a treatment isn't appropriate for you, you'll receive a full refund automatically, and any associated subscription will be canceled. There's no cost to you for submitting an intake.
You can cancel an active subscription at any time by contacting our care team. Cancellations take effect before your next billing date; we don't offer prorated refunds for partially used billing periods once a shipment has gone out.
If your order arrives damaged, incorrect, or is missing an item, contact us within 7 days of delivery so we can make it right, typically with a replacement shipment.
Because our products are prescription medications, we're unable to accept returns of opened or used items once shipped, outside of the damaged/incorrect-order situation above. Reach out to our team with any questions about a specific order.
Last updated: January 2026
Once your intake is approved by a provider, orders are typically processed and shipped within 3–5 business days. You'll receive tracking information by email as soon as your package ships.
All orders ship in plain, unmarked packaging with no reference to the contents on the outside of the box.
Standard shipping is included at no extra cost on all orders.
Medication can only be shipped to states where we're licensed to prescribe. Your provider will confirm availability in your state as part of your intake.